JS Souvenirs and Gifts - Sent wrong item, no one responded to my e-mails about it

Adel, Georgia 0 comments

I ordered a shot glass from this company.When I received the package from them, the item was both wrong (had a different phrase / logo on it than the one I'd ordered) and defective (it was chipped).

I contacted the company explaining this and asked to either be sent the correct item or be refunded the money. No one ever responded to the e-mail complaint. I e-mailed a few more times, and still, no one responded. I've given up at this point.

I would not recommend this company.

I could've dealt with it if they had responded to me and sent me the correct item or refunded my money, but they never did.It's the worst feeling when a company you've dealt with just ignores you.

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